MN SolutionSpace is an occasional newsletter to keep you updated on MN Solutions. As well as highlighting what we do, I hope it may in a small way entertain, inform and provoke new thoughts. Return on technology investment It was a casual question posed at the end of a long client call about innovation. “Dr Naylor, you are the expert. What is a good return on technology investment?” I always feel simultaneously flattered and wary when I am described as the expert, especially in those cultures which revere experts and accept their opinions without question. I pondered for a few moments and answered “A factor of 5 to 10”. The number came back to haunt me in a later call.… Read more »
